FAQs

Frequently Ask Questions

In this section, we answer some of the most common questions asked by clients related to our journal publishing service. 

General questions

Here we give all the answers that relate to our publishing services.

What is the purpose of the Journal Publishing Service?

By offering a complete publication solution, the Journal Publishing Service seeks to promote the sharing of academic knowledge. Our services include manuscript publishing and a peer review process.

Who can use the Journal Publishing Service?

Researchers, professors and experts from various fields who want to publish their journals in top journal publishing platforms like Scopus or Springer Nature can use our services. 

How does the submission process work?

Authors can use our web portal to submit their work. Before sending the paper for the peer review process, our team does initial quality checks after submission. Every step of the process will include updates for the authors. 

What types of journals do you work with?

Our networks include open-access journals. We work with various scholarly journals in a variety of fields, such as medicine, life sciences, engineering economics etc. 

Order & Delivery

Find out how to order and what to expect when it is delivered.

How do I place an order for your publishing services?

Just go to our website and complete the services requests form to place an order. You must choose the service you need and submit information about your manuscript. 

How long does it usually take to publish?

Several factors like length and the complexity of the content tell how long it takes to complete. It usually takes several months to publish.

Is it possible to track the status of my order?

Yes, after placing an order, you will have access to the client dashboard that will allow you to track the development of your manuscript at every step of publishing. 

What happens if there are delays in my order?

If unexpected events or extra changes requested by peer reviewers cause delays, we will quickly notify you of any changes and anticipated deadlines

Writers Information

Get impotent details specifically designed for authors who are submitting their work.

Yes, unless they choose to transfer rights at the time of publication, authors usually keep copyright over their works.

Are there guidelines for manufacturing preparation?

On our website, we provide comprehensive instructions that include formatting requirements, citation formats, and other crucial components required for successful journal submission. 

Can I get help with writing or editing my manuscript?

Yes! Our team provides expert writing and editing services designed to improve your manuscript’s coherence and clarity before submission. 

Is there support available for first-time authors?

We provide first-time authors with individualized consultations to help them with every step of the publication process from conceptualization to final submission. 

Quality & Satisfaction

Understand our dedication to excellence and client satisfaction. 

How do you ensure quality in published articles?

Detailed peer process that includes subject matter experts assessing submissions based on originality, importance methodology and clarity, quality assurance is accomplished. 

What if the customer is not satisfied with your service?

Since customer satisfaction is our top priority, we welcome feedback at every submission. Please get in touch with us directly if you are not satisfied with any part of our service so that we can quickly resolve your issues.

Do you have any testimonials from previous clients?

Yes! On our website, we proudly showcase clients’ testimonials that show their pleasant experience with our services and successful journal publication results.

Are there guarantees regarding acceptance into journals after using your service?

Although we make an effort to properly prepare manuscripts that meet journal standards, approval depends on peer review results and specific journal criteria.

Pricing & Payment

Examine the different payment methods and price structures. 

How much do your services cost?

Our price system varies according to the individual services required for instance editing vs. full publishing. 

Are there any hidden fees associated with your services?

No! Since we value transparency, all prices are discussed early on and there are no additional changes. If there are any possible extra fees, clients will be made aware of them during the consultation. 

What payment method do you accept?

We provide a range of payment options to meet different preferences, such as bank transfers, PayPal, credit cards and other secure online method payment methods. 

If I decide not to proceed after making an order, is there a return policy in place?

Yes! We provide a complete refund minus any transaction processing fees if you change your mind after placing an order on your work. 

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